Privacy Policy for Industrial Floor Systems
Last Updated: [Insert Date]
1. Introduction
Industrial Floor Systems ("we," "us," or "our") respects your privacy and is committed to protecting the personal information of our clients, contractors, and website visitors. This policy explains how we collect, use, disclose, and safeguard your information when you:
- Request our industrial flooring services
- Visit our website ([insert URL if applicable])
- Interact with our team
By engaging with our services, you consent to the practices described in this policy.
2. Information We Collect
A. Information You Provide
We collect when you:
- Request services: Company name, contact person, email, phone number, project address, floor specifications
- Contract for projects: Billing information, insurance details, site access requirements
- Communicate with us: Emails, contact form submissions, service inquiries
B. Automated Data Collection
When you visit our website (if applicable):
- Cookies: Basic session cookies for functionality (e.g., form retention)
- Analytics: Anonymous data on page visits (Google Analytics)
- Server logs: IP address, browser type, timestamps
C. Project Documentation
For service delivery:
- Site photos (before/after installations)
- Floor condition reports
- Safety inspection records
3. How We Use Your Information
| Purpose | Examples | Legal Basis |
|---|---|---|
| Service Delivery | Floor assessments, material orders | Contractual necessity |
| Communication | Project updates, safety notices | Legitimate business interest |
| Billing & Payments | Invoices, receipts | Legal obligation |
| Marketing (opt-in) | Newsletters, promotions | Consent |
| Compliance | Warranty claims, OSHA records | Legal requirement |
4. Data Sharing & Disclosure
We only share information with:
- Subcontractors: Limited to project needs (bound by confidentiality agreements)
- Regulatory Bodies: As required by Canadian workplace/construction laws
- Payment Processors: Secure third parties (e.g., Stripe, bank transfers)
- Cloud Services: Encrypted platforms (e.g., Dropbox Business for project files)
We do not sell or rent your data to third-party marketers.
5. Data Retention
- Active clients: 7 years (for tax/contract records)
- Project photos: 3 years post-completion
- Website data: Analytics anonymized after 26 months
6. Your Rights
Under Canadian privacy laws (PIPEDA), you may:
✔ Access your personal data
✔ Correct inaccuracies
✔ Withdraw marketing consent
✔ Request deletion (where legally permitted)
To exercise these rights:
Email: privacy@industrialfloorsystems.com
Mail: Industrial Floor Systems, 761 Bayview Dr, Unit A, Barrie, ON L4N 9A5
7. Security Measures
We implement:
- Encrypted digital storage (AES-256)
- Password-protected project folders
- Regular staff training on data handling
8. Policy Updates
Changes will be posted on our website. Continued use of our services constitutes acceptance.
9. Contact Us
For privacy questions or data requests:
Industrial Floor Systems
761 Bayview Drive, Unit A, Barrie, ON L4N 9A5
(416) 477-7395
privacy@industrialfloorsystems.com
